Billco Services
More Uptime, More Innovation, More Support
With the highest ROI in the industry, our machines retain exceptional value. Billco refurbishes all used equipment so it runs like new at a lower price. Let us know if you would like to explore these options.
Quick Quote - Service
Talk to our Service Specialists
Beyond the initial installation of your equipment, our Service Team remains available to you 24 | 7 | 365 to keep your line running with virtually no unplanned downtime.
Each with an average of 20 years experience, our technicians can:
Provide preventive maintenance, troubleshooting, and emergency response at your facility or connect to your machine from our headquarters.
Train your team on operating and maintaining your equipment and guide you on efficiency-tracking practices.
Collaborate with our 24|7|365 partner software provider HP3 on your behalf.
AI Tech – Remote Connectivity for Service
Are you interested in getting connected to a Billco service tech without a person coming to your facility?
AI Tech is a portable remote device that can be shipped to any facility within the contiguous United States. Designed to work as an extension of our service technicians, the AI tech gets shipped to your facility to easily connect your equipment to our team at Billco.
Let our AI tech help you with:
- Remote Diagnostics
- Troubleshooting Assistance
- Sequence and Firmware Updates
- Other Remotely Accessible Services
This device provides the capability of connecting to PLC control platforms provided with our equipment. Remote connection to this device is by use of a 4G cellular network or cabled WAN connection* at the receiving facility.